Returns & Exchanges
At Diners Pakistan, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return or exchange any unworn and unwashed items within 15 days of delivery.
Initiate Request
Contact our customer support team via email or WhatsApp with your order number and the reason for the return or exchange.
Quality Inspection
Ensure the items are in their original condition with all tags attached and the original invoice included for a smooth verification process.
Package and Ship
Securely pack the items and send them back to our central warehouse using a traceable courier service of your choice.
Processing and Resolution
Once we receive and inspect the returned items, we will issue a digital store credit or process your exchange within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing